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Jobs

Client Relations Officers (Car Company)

User Rating: 2 / 5

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Nature of job: Full time

Salary: 30,000

Job Locations: Nairobi

No Required: 5

 

Duties and Responsibilities

  • Build positive and productive relationships with clients for business growth

  • Provide client support and handle client communications effectively

  • Maintain existing clients and generate new clients to achieve revenue goals.

  • Address client concerns promptly and professionally.

  • Inform clients about company products, services and promotions

  • Ensure that client requests are handled timely and accurately.

  • Maintain up-to-date knowledge about company products and services.

  • Be involved in telesales and online marketing

  • To project a professional company image

  • Maintaining a professional appearance, behavior, and conduct

  • Effectively work with peers in a team focused environment

  • Perform other duties as required

Qualifications and Experience

  • Minimum Education qualification - Diploma, Degree level will be an added advantage.

  • 2 years Customer service experience

  • A very Presentable and mature person

  • Excellent communication and interpersonal skills

  • General math skills

  • A calm manner and the ability to work under pressure

  • Problem-solving orientation

  • Stamina and resilience

  • Attention to details

 

How to Apply

If you meet the stated qualifications, experience, skills and you are up for the task send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Only the shortlisted candidates will be contacted.

 

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