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RATIONALE OF SOFT SKILLS TRAINING PROGRAMS

Our soft skills training programs are designed in a simplified manner to help the trainee understand easily and grasp the skills needed to perform work and grow in the career.

Soft skills training are the people skills, customers skills, personality skills, and communication abilities the modern day employee needs so as to succeed in their career and for the long-term success of your organization. Soft skills training will not only make you a better employee and grow in your career ladder but also may help you to build a niche in a new career field altogether.

Employees in a company help to drive strategies, sell products, innovate, support customers, and make decisions; a well trained workforce can change the financial course of a company to a better one. As technology and automation increasingly make their way into today’s workplace, human skills become all the more important. Knowing how to work well in teams, effectively manage time and projects, think critically and creatively, and be agile in times of change, are the professional skills that will make or break teams and organizations.

LinkedIn CEO Jeff Weiner has deemed soft skills to be the biggest skills gap companies have. When an employee is plentiful in technical skills, but lacking in soft skills, you may notice that some elements of your business face challenges. For example, if your employees are well trained in obtaining customers, but not so wonderful at customer retention, you have a soft skills gap. Fortunately, you can work to alleviate any soft skills gaps in your business through training. 

In this training, participants learn the essential skills necessary in their day today service delivery to the customers and to the company. It will help motivate employees uplifting their morale and this will impact positively to their work performance and productivity. The trainings ensure that as an employee you can transfer these skills to the job and thereby provides a significant return on the training investment both for you and the company.

PROCEDURE

  1. Select the training topic you are interested in below
  2. Pay the training fee via paybill
  3. Send your email
  4. You’ll receive the training materials- Manual and PowerPoint presentation immediately
  5. On the Second or Third day you can request for a trainer to clarify the areas you didn’t understand
  6. The trainer will do the explanation through skype/phone /WhatsApp
  7. A test will be sent via email
  8. Complete the test and send back
  9. The test is marked and Certificate of completion sent

OUR TRAINERS

  • Thorough knowledge of the program
  • Will make the session interesting
  • Will work with your convenient timings
  • Excellent communication skills
  • Giving Relevant examples
  • Participatory session

 

TRAINING PROGRAMS

Click on The Training Program You are interested in

  1. Customer Service
  2. Communication and Interpersonal skills
  3. Sales and Marketing Dynamics
  4. Supervisory skills
  5. Leadership and Management skills
  6. Administration skills
  7. Social Media Marketing
  8. Presentation skills
  9. Telephone etiquette
  10. Motivation skills
  11. Change Management
  12. Stress Management/ Work life balance
  13. Crisis management in a work place
  14. Time Management
  15. Work Ethics

View Park Towers, 10th Floor, Wing B, Room 2, Utalii lane Opposite Alliance France

  • Email: info@britesmanagement.com
  • Phone: +254 (0)722 965 220
  • Mobile: +254 (0)733 869 782
  • Mobile: +254 (0)780 869782

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