DIRECT SALES REPRESENTATIVE

JOB LOCATIONS: KAJIANDO, NANYUKI, ISIOLO, MERU, NKUBU, EMBU, MWEA, RUIRU, THIKA, BUNGOMA, KIBWEZI, EMALI, KAPSABET, KAKAMEGA, NKUBU, NAIVASHA, KENGELENI, MACHAKOS, MLOLONGO, NAKURU, KERUGOYA, CHUKA, NYAHURURU

DUTIES AND RESPONSIBILITIES

Sales & Business Development

• Actively identify and engage potential clients within the assigned geographical area.
• Develop leads through cold-calling, networking, referrals, and community engagement.
• Promote and sell financial products and/or insurance solutions tailored to clients’ needs.
• Present product features, benefits, and pricing clearly to clients, addressing objections effectively.
• Negotiate terms of agreements and close sales while ensuring compliance with company and regulatory policies.
• Track sales activities and performance metrics to meet or exceed monthly and quarterly targets.

Client Relationship Management

• Build and maintain long-term relationships with clients to encourage repeat business and referrals.
• Provide personalized advice and support to clients regarding products and services.
• Respond promptly to client inquiries, requests, or complaints and escalate issues when necessary.
• Follow up with clients after sales to ensure satisfaction and product usage.

Market Analysis & Strategy

• Conduct local market research to identify trends, competitor activity, and emerging opportunities.
• Develop insights about client needs and preferences to inform sales strategies.
• Report market feedback and customer insights to the management team to improve products and sales approaches.

Administrative & Reporting Duties

• Maintain accurate records of client interactions, leads, and sales activity in CRM or company systems.
• Prepare and submit regular reports on sales performance, forecasts, and market trends to the supervisor.
• Ensure all sales documentation, including contracts and compliance forms, is completed accurately.

Personal Development & Compliance

• Stay updated on company products, financial regulations, insurance policies, and industry trends.
• Attend training sessions, workshops, and sales meetings as required.
• Ensure full compliance with legal, regulatory, and internal company requirements.
• Uphold the company’s values, ethics, and professional standards in all client interactions.

Community & Geographical Engagement

• Leverage local knowledge to identify key areas and networks for potential business growth.
• Engage with local leaders, organizations, and communities to expand outreach and visibility.
• Represent the company positively in local events, community meetings, or industry gatherings.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in any field from a recognized institution.
• Proven sales experience, preferably in financial institutions, insurance companies, or related industries.
• Strong knowledge of the assigned geographical area and local market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated, target-driven, and able to work independently with minimal supervision.
• Proficient in basic computer applications and CRM tools (preferred).

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.