JOB TITLE

 

RECEPTIONIST/SOCIAL MEDIA MARKETER (SALON)

NATURE OF JOB

FULL TIME

INDUSTRY

SALON

SALARY

KSHS.17,000

JOB LOCATION

NAIROBI-CBD

 

DUTIES AND RESPONSIBILITIES

Reception Duties:

  • Welcome clients warmly and professionally upon arrival.
  • Manage bookings and appointment schedules (in-person, phone, WhatsApp).
  • Handle incoming calls, messages, and client inquiries.
  • Maintain a clean, organized, and inviting reception area.
  • Process payments and issue receipts.
  • Maintain client records and provide excellent customer service.

Social Media Marketing:

  • Plan, create, and post engaging content (images, videos, captions) across all social media platforms (Instagram, Facebook, TikTok, etc.).
  • Grow online presence and engagement through consistent and creative posting.
  • Promote services, offers, and events to attract new and repeat customers.
  • Monitor trends and adjust content strategies accordingly.
  • Respond to online inquiries and messages in a timely manner.
  • Take quality photos/videos of work done by stylists for online use.
  • Collaborate with the team to brainstorm marketing campaigns.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • At least 1 year of relevant experience in a similar role (receptionist or digital marketing)
  • Basic knowledge of beauty and wellness services is a plus
  • Strong communication and interpersonal skills
  • Good eye for design and social media trends
  • Ability to use social media tools/apps (Canva, Instagram, TikTok, Facebook)
  • Organized, responsible, and able to multitask effectively
  • Customer-oriented with a friendly and professional demeanor

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.