SALES/ CUSTOMER SERVICE EXECUTIVE (PLASTIC TANKS)

DUTIES AND RESPONSIBILITIES

• Identify and pursue new business opportunities through market research, cold calling, networking, and client visits.
• Prepare and present quotations, proposals, and product demonstrations to prospective clients.
• Negotiate contracts, pricing, and terms of sale in line with company policies.
• Achieve monthly and quarterly sales targets as set by management.
• Prepare daily, weekly, and monthly sales reports.
• Act as the main point of contact for customer inquiries, complaints, and after-sales support.
• Provide accurate information regarding product specifications, pricing, and availability.
• Follow up with clients to ensure satisfaction and resolve issues promptly.
• Manage order processing from quotation to delivery in coordination with production and logistics teams.
• Maintain strong relationships with existing clients to ensure repeat business.
• Collect and analyze customer feedback and market trends to inform product development and marketing strategies.
• Monitor competitor activities and suggest strategies to maintain a competitive edge.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Purchasing and Supplies, Supply Chain Management, or a related field
• Diploma or Bachelor’s Degree in Sales & Marketing, Business Administration, or a related field
• 3–5 years of proven experience in sales or customer service, ideally within a plastics manufacturing or industrial products company
• Experience selling plastic tanks, piping, or construction materials will be a strong advantage
• Strong understanding of the Nairobi and regional market dynamics

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.