TRANSPORT SUPERVISOR

DUTIES AND RESPONSIBILITIES

Driver Supervision & Shift Management

Oversee and manage both day and night shift drivers, ensuring adequate staffing for all shifts.
Prepare and communicate driver duty rosters, adjusting schedules based on workload, emergencies, or absenteeism.
Conduct pre-shift and post-shift briefings to relay instructions, address concerns, and confirm completion of tasks.
Monitor driver performance, punctuality, grooming, customer service, and compliance with company standards.

Transport Planning & Coordination

Plan, dispatch, and coordinate removals, funerals, airport pickups, transfers, and other client-related movements.
Assign vehicles and drivers appropriately based on route, client needs, and vehicle availability.
Ensure timely departure and arrival for all client engagements.
Track and follow up on all ongoing trips to ensure smooth execution and resolve challenges promptly.

Fleet Monitoring & Maintenance Oversight

Monitor vehicle roadworthiness, ensuring daily checks are completed and documented.
Schedule and follow up on vehicle servicing, repairs, inspections, and general maintenance.
Track and control fuel usage, consumption patterns, and refueling processes to prevent wastage or misuse.
Ensure all vehicles have updated insurance, licenses, inspection stickers, and required documentation.

Route Management & Compliance

Ensure drivers follow approved routes, avoid restricted areas, and adhere to company route policies.
Provide guidance on optimal routing, traffic updates, and alternative routes to avoid delays.
Maintain accurate route logs and trip sheets for reporting and reconciliation.

Enforcement of Discipline & Transport Policies

Implement company transport policies, SOPs, and safety regulations consistently.
Address driver misconduct, lateness, accidents, and policy breaches through proper disciplinary channels.
Conduct periodic driver trainings on safety, customer service, and company expectations.
Promote a culture of accountability, safety, and professionalism.

Incident & Emergency Handling

Respond to accidents, breakdowns, delays, and emergencies, coordinating recovery and alternative arrangements.
Investigate incidents, prepare detailed reports, and recommend corrective actions.
Liaise with mechanics, insurance providers, and relevant authorities when necessary.

Record Keeping & Reporting

Maintain accurate records of vehicle service history, fuel usage, trip logs, incident reports, and driver performance.
Prepare daily, weekly, and monthly reports on fleet utilization, costs, and operational challenges.
Monitor and analyze data to identify trends and propose improvements.

Client Service & Communication

Ensure all client movements are handled professionally, on time, and according to instructions.
Communicate with clients regarding pickup times, delays, or changes in plans.
Resolve client complaints related to transport and escalate issues when needed.

Compliance & Safety

Ensure all operations comply with NTSA regulations, traffic laws, and internal safety standards.
Enforce use of safety equipment, defensive driving practices, and correct loading/unloading procedures.
Conduct periodic safety audits and recommend preventive measures.

KEY REQUIREMENT SKILLS AND QUALIFICATION

HOW TO APPLY

If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.