|
JOB TITLE |
PROPERTY CARETAKER |
| NATURE OF JOB | FULL TIME |
| INDUSTRY | REAL ESTATE |
| SALARY | KSHS.35,000 |
| JOB LOCATION | NAIROBI |
DUTIES AND RESPONSIBILITIES
Estate Operations Management
- Oversee daily operations of the estate to ensure cleanliness, safety, and proper functionality of all shared areas.
- Conduct routine inspections of buildings, common areas, parking spaces, landscaping, and utilities.
- Ensure estate facilities such as water systems, lighting, and waste management systems are functioning properly.
- Monitor adherence to estate rules and guidelines by residents and visitors.
Tenant and Resident Relations
- Serve as the primary point of contact for residents regarding estate-related issues and concerns.
- Address tenant complaints promptly and professionally.
- Enforce estate regulations and policies while maintaining positive resident relationships.
- Facilitate communication between residents and property management.
Maintenance Coordination
- Identify maintenance issues and coordinate timely repairs and servicing.
- Liaise with contractors and service providers such as plumbers, electricians, and landscapers.
- Ensure preventive maintenance schedules are followed for key infrastructure and equipment.
- Monitor quality of work performed by service providers.
Supervision of Service Providers
- Coordinate and oversee third-party service providers including:
- Security personnel
- Cleaning staff
- Landscaping teams
- Waste collection services
- Ensure service providers meet contractual standards and deliver services efficiently.
- Maintain attendance and performance records where applicable.
Security and Safety Oversight
- Work closely with security teams to ensure the estate remains safe and secure.
- Monitor access control procedures for visitors and service personnel.
- Report security incidents or suspicious activities to management.
- Ensure emergency procedures are known and followed within the estate.
Reporting and Record Keeping
- Maintain accurate records of maintenance activities, incidents, complaints, and repairs.
- Prepare periodic operational reports for the Property Manager or Estate Manager.
- Track service provider performance and operational issues requiring management attention.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma in Property Management, Real Estate Management, Facilities Management, or a related field.
- 4–5 years’ experience in property management, estate operations, or a related role.
- Experience managing operations within large residential estates or multi-unit developments.
- Prior experience working in high-density residential estates (100+ units preferred).
- Strong communication and interpersonal skills.
- Ability to manage tenant/resident relationships professionally.
- Good organizational and problem-solving skills.
- Ability to coordinate multiple service providers effectively.
- Basic administrative, reporting, and record-keeping skills.
- High level of integrity and accountability.
- Ability to work independently and respond quickly to operational issues.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on
recruitment@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
