TOUR CONSULTANT

DUTIES AND RESPONSIBILITIES

 Tour Planning & Sales

• Design and recommend customized travel itineraries for clients based on preferences and budgets
• Promote tour packages, holiday deals, and travel services to drive sales
• Identify upselling opportunities such as upgrades, excursions, and travel insurance

Booking & Reservations

• Handle flight, hotel, and tour bookings using online reservation systems
• Confirm availability, pricing, and travel arrangements with suppliers
• Ensure all bookings are accurate and completed within required timelines

Customer Service & Client Support

• Respond to client inquiries via phone, email, and in-person consultations
• Provide clear travel information including visa requirements, destinations, and policies
• Resolve client issues and travel disruptions professionally and promptly

Travel Documentation & Coordination

• Assist clients with travel documentation and required paperwork
• Ensure all itineraries and travel plans are properly documented and shared
• Coordinate with airlines, hotels, and tour operators for smooth travel experiences

Sales Reporting & Administration

• Maintain accurate records of bookings, sales, and client interactions
• Prepare regular sales and performance reports
• Support general office administration and travel database management

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in Tourism Management, Hospitality, Business Administration, or related field
• Minimum 2 years’ experience in tours and travel industry
• Proficiency in Microsoft Office and online booking systems
• Excellent communication and customer service skills
• Strong sales and negotiation abilities
• High organizational and problem-solving skills

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.