JOB TITLE |
BARISTA /SALES ASSISTANT |
NATURE OF JOB |
FULL TIME |
INDUSTRY |
HOSPITALITY |
SALARY |
KSHS. 25,000 |
JOB LOCATION |
NAIROBI-CBD |
DUTIES AND RESPONSIBILITIES
- Prepare and serve a variety of hot and cold beverages such as coffee, espresso, teas, and specialty drinks.
- Maintain high standards of hygiene and cleanliness at the coffee bar and surrounding areas.
- Monitor stock levels of coffee, milk, syrups, and other consumables, and report shortages.
- Operate and maintain coffee machines and brewing equipment.
- Greet and engage customers warmly, offering product knowledge and assistance as needed.
- Take customer orders accurately and process payments using a POS system.
- Upsell menu items and provide suggestions to enhance the customer experience.
- Maintain an organized display of products and ensure cleanliness in the customer area.
- Input daily sales data and customer orders into computer systems.
- Update and manage inventory records using spreadsheets or POS software.
- Assist in creating simple reports or summaries for management as required.
- Use email and basic document tools (e.g., MS Word, Excel) for internal communication and reporting.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Minimum of 2 years proven experience in a similar cleaning role, preferably in a school or institutional environment
- Certificate or diploma in hospitality, customer service, or a related field is an advantage
- Proficient in Microsoft Office (especially Excel), point of sale (POS) systems, and general internet use
- Excellent communication and interpersonal skills with a passion for delivering outstanding customer experiences
- Ability to stand for extended periods and perform light lifting
- Ability to follow recipes and presentation standards accurately
- A positive, proactive, and flexible attitude in a fast-paced team environment
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.