REGIONAL BUSINESS MANAGER

DUTIES AND RESPONSIBILITIES

Regional Business Operations:

• Oversee day-to-day operations of all business units within the assigned region.
• Ensure alignment of regional activities with organizational goals and performance targets.
• Monitor and improve operational efficiency, compliance, and service delivery standards.

Sales & Revenue Growth:

• Develop and execute regional sales strategies to meet and exceed revenue targets.
• Analyze sales data, market trends, and customer insights to identify opportunities for growth.
• Work with the marketing team to implement local promotions and customer acquisition campaigns.

Team Leadership & Performance Management:

• Lead, mentor, and support branch managers and their teams to achieve business objectives.
• Set clear performance expectations, conduct regular performance reviews, and identify training needs.
• Promote a high-performance, accountable, and customer-focused culture across all branches.

Customer Relationship Management:

• Ensure exceptional customer service and relationship management across all regional locations.
• Resolve customer complaints and escalations promptly and professionally.
• Establish and maintain strong relationships with key clients and stakeholders.

Reporting & Compliance:

• Prepare and present regular reports on regional performance, sales, costs, and forecasts.
• Ensure adherence to company policies, regulatory requirements, and ethical standards.
• Identify and mitigate operational and financial risks.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in Business Administration, Commerce, Marketing, or a related field
• Proven experience (3+ years preferred) in a business management or sales leadership role
• Strong leadership, organizational, and communication skills
• Demonstrated ability to manage multiple business units or branches
• Solid analytical and problem-solving capabilities
• Proficiency in Microsoft Office Suite and business management software

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.