LOANS RECOVERY INTERN

DUTIES AND RESPONSIBILITIES

• Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories.
• Ensure proper documentation of open loan cases.
• Ensure customers are paying on time in assigned loan portfolio
• Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.
• Recommend and work with external service providers on portfolio management by escalating repossession cases.
• Customer education to customers on impact on loan non-repayments.
• Supporting the analysis of causes for portfolio deteriorations
• Providing regular portfolio, compliance and routine report to the Loan Recovery Team Leader
• Restructure loan repayment plan from delinquent clients as per policy and procedure

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in finance/Accounts or any other related field
• 1year previous experience in loan recovery, preferably in Microfinance or Credit background
• Experience in Customer relationship management and credit control
• Computer literacy, particularly good working knowledge of Microsoft Excel
• Self-starter with a passion for the role

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.