OPERATIONS OFFICER

DUTIES AND RESPONSIBILITIES

• Develop and implement operational policies and procedures for efficient operations.
• Enhance systems, processes, and best practices of existing processes and procedures to enhance the company’s internal capacity.
• Manage day-to-day operations, overseeing the operations team and department as assigned.
• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.
• Ensure that operational activities remain on time and within budget.
• Ensure organizational processes comply with legal regulations and standards.
• Track staffing requirements, hiring new employees as needed.
• Manage and supervise the workforce, including task allocation and setting deadlines.
• Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance.
• Negotiating contracts with suppliers and vendors to obtain the best pricing.
• Maintaining good supply chain management processes, including inventory management, production processes, sales, and sourcing of suppliers.
• Monitor and supervise assigned projects to ensure smooth operations and optimal outcomes.
• Developing ways to increase the quality of customer service and increase customer satisfaction.
• Foster innovation and productivity through effective communication.
• Stay updated on industry trends and best practices.
• Integrate new technologies and business processes as needed.
• Maintain service operations to ensure sustainability.
• Any other duties as may be delegated by your supervisor.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in Business Administration or a related field is essential
• A minimum of 2 years of relevant work experience in office administration
• A background in Human Resource is an added advantage
• Strong people management capabilities
• Excellent written and verbal communication skills, with a focus on clarity and professionalism
• Proven problem-solving and analytical abilities
• Strong quantitative aptitude and proficiency in mathematical concepts
• Comprehensive business acumen and understanding of industry standards
• Demonstrated ethical behaviour and integrity in business practices

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.