RECEPTIONIST

DUTIES AND RESPONSIBILITIES

Front Desk Management

• Greet all visitors, parents, and students warmly and professionally upon arrival.
• Direct guests appropriately and ensure they sign in and out according to school security protocols.
• Answer, screen, and forward incoming phone calls in a courteous and efficient manner.
• Respond promptly to inquiries via phone, email, or in person.

Administrative Support

• Maintain and update student and visitor records as required.
• Assist in maintaining up-to-date school calendars and scheduling appointments for school staff.
• Support the administrative team with filing, photocopying, printing, and data entry.
• Distribute mail and coordinate the collection/delivery of school supplies and parcels.

Communication & Coordination

• Coordinate communication between parents and teachers when necessary.
• Draft simple correspondences and circulars as directed by the school administration.
• Assist in organizing school events, parent-teacher meetings, and open days.

Office Management

• Monitor inventory and reorder office and stationery supplies as needed.
• Ensure the front office area is clean, organized, and welcoming at all times.
• Maintain confidentiality of sensitive information at all times.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Front Office Operations, Business Administration, or a related field
• Minimum of 2 years’ experience in a front office, receptionist, or customer service role
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Strong verbal and written communication skills in English and Kiswahili
• Excellent interpersonal skills and a warm, approachable demeanor
• Ability to multitask, stay organized, and work under pressure in a busy school environment
• Familiarity with school environments or working with children is an added advantage

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.