SALES EXECUTIVE – (ISP)

DUTIES AND RESPONSIBILITIES

Business Development & Client Acquisition

• Actively identify, target, and acquire new residential and business customers within assigned territories
• Execute door-to-door sales, field prospecting, and strategic outreach to generate qualified leads
• Build a strong sales pipeline through cold calling, referrals, digital channels, and partnerships
• Map out potential areas for network expansion and provide market intelligence to management

Product Promotion & Sales Execution

• Promote the company’s internet solutions including fiber, wireless broadband, and enterprise connectivity services
• Clearly articulate product features, pricing, value propositions, and competitive advantages to clients
• Customize solutions based on client needs (home users, SMEs, corporates, etc.)
• Prepare accurate quotations, proposals, and service agreements
• Close sales efficiently while ensuring all documentation and compliance requirements are met

Relationship Management & Customer Experience

• Build and maintain strong, long-term relationships with clients to encourage repeat business and referrals
• Serve as the main point of contact for customers during the sales and onboarding process
• Follow up on leads and existing clients to ensure high conversion and retention rates
• Address customer concerns and coordinate with technical/support teams for timely resolution

 Territory Management & Market Expansion

• Take ownership of assigned sales territory and ensure maximum market coverage
• Conduct regular field visits to identify new opportunities and monitor competitor activities
• Gather insights on customer needs, pricing trends, and service gaps in the market
• Recommend strategies to expand coverage and increase market share

 Sales Reporting & Performance Tracking

• Maintain accurate records of leads, prospects, and sales activities in CRM or reporting tools
• Submit daily, weekly, and monthly sales reports to management
• Track personal performance against targets and proactively implement improvement strategies
• Provide forecasts and pipeline updates to support business planning

Collaboration & Internal Coordination

• Work closely with technical, installation, and customer support teams to ensure seamless service delivery
• Coordinate installation schedules and ensure timely activation of customer services
• Share client feedback with internal teams to improve product offerings and service quality

Brand Representation & Marketing Support

• Represent the company professionally during field activities, activations, and events
• Participate in marketing campaigns, roadshows, and promotional activities
• Enhance brand visibility within assigned regions through consistent engagement and outreach

Compliance & Process Adherence

• Ensure all sales processes, contracts, and documentation comply with company policies
• Maintain confidentiality of client and company information
• Adhere to ethical sales practices and regulatory standards within the telecommunications industry

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field
• 2–3 years of proven sales experience in an ISP or telecommunications company
• Strong understanding of internet products such as fiber, wireless, and broadband solutions
• Demonstrated track record of meeting or exceeding sales targets
• Excellent communication, negotiation, and interpersonal skills
• Strong prospecting and lead generation abilities
• Customer-focused with strong relationship management skills
• Self-motivated and target-driven
• Ability to work independently and in a fast-paced environment

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.