SALES REPRESENTATIVE (13 POSITIONS)

DUTIES AND RESPONSIBILITIES

Customer Acquisition & Prospecting

• Identify potential clients such as schools, universities, training institutes, clinics, and small laboratories
• Actively seek new business through cold calls, walk-ins, referrals, and field visits
• Map out assigned areas (e.g., Ngara, Pangani, Parklands) to build a consistent client pipeline

Sales & Product Promotion

• Present and explain products to customers in simple, non-technical language
• Recommend suitable products based on customer needs (training will be provided)
• Prepare and share quotations, pricing, and product options
• Upsell and cross-sell related items (e.g., lab equipment, consumables, reagents)

Relationship Management

• Build and maintain strong relationships with existing customers
• Regularly check in with clients to understand restocking needs
• Ensure high customer satisfaction to encourage repeat business and referrals

Order Management & Follow-Up

• Receive and process customer orders accurately
• Coordinate with the internal team to ensure timely delivery of products
• Follow up on pending orders, deliveries, and payments
• Handle customer complaints or issues and escalate when necessary

Sales Targets & Reporting

• Meet or exceed assigned monthly and quarterly sales targets
• Keep daily records of sales activities (calls, visits, deals closed)
• Provide weekly updates to management on performance and pipeline
• Track competitor activity and market trends in the area

 Field Work & Market Coverage

• Conduct regular field visits to clients within and outside Ngara
• Participate in school visits, demos, and promotional activities when required
• Represent the company professionally during all client interactions

 Product Learning (Non-Technical)

• Learn basic product knowledge (names, uses, pricing) through training
• Stay updated on new products and promotions
• Be able to confidently explain product benefits without needing scientific expertise

Payment Collection Support

• Assist in following up on outstanding payments
• Maintain proper records of invoices and receipts when required

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma/Degree in any field
• Proven experience in sales, marketing, or a related field
• Strong communication and negotiation skills
• Self-motivated and target-driven
• Ability to work independently and as part of a team
• Good organizational and time management skills
• Basic computer skills (e.g., Microsoft Office, email)

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.