SHOP ATTENDANT – WINES & SPIRITS

DUTIES AND RESPONSIBILITIES

Customer Service & Sales Support

• Greet and assist customers in selecting wines, spirits, and related products.
• Handle customer inquiries, provide product knowledge, and make recommendations to enhance sales.
• Process sales transactions accurately using the POS (Point of Sale) system.
• Address customer complaints or issues promptly, escalating when necessary.

Inventory Management & Stock Handling

• Receive, unpack, and check deliveries against invoices for accuracy.
• Organize stock, monitor inventory levels, and report shortages or discrepancies.
• Arrange displays and shelves to maintain an attractive and orderly presentation.
• Assist with stock rotation to ensure products are fresh and correctly labeled.

Shop Maintenance & Cleanliness

• Maintain a clean, safe, and organized shop environment at all times.
• Ensure proper storage of alcoholic beverages and adherence to safety standards.
• Support security measures to prevent loss, theft, or damage.

Operational Support

• Facilitate deliveries, including loading/unloading stock and restocking shelves.
• Support management with administrative tasks such as record keeping or reporting sales.
• Collaborate with team members to meet daily sales and operational goals.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Prior experience in retail, preferably in wines, spirits, or FMCG products
• Familiarity with POS (Point of Sale) systems
• Good inventory management and stock handling experience
• Knowledge of different types of wines and spirits
• Experience in merchandising and product display
• Ability to handle cash and maintain accurate financial records
• Strong customer service and communication skills
• Ability to work under pressure in a busy retail environment
• Basic numeracy and organizational skills
• Responsible, reliable, and punctual

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.