JOB TITLE |
WAITERS/ WAITRESSES(12 POSITIONS) |
NATURE OF JOB |
FULL TIME |
INDUSTRY |
HOSPITALITY |
SALARY |
KSHS. 20,000-22,000 |
JOB LOCATION |
WESTLANDS |
DUTIES AND RESPONSIBILITIES
- Provide exceptional table service to guests in line with fine dining standards
- Welcome and seat guests, present menus, and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
- Recommend food and beverages based on customer preferences and knowledge of the menu
- Take accurate food and drink orders using POS systems
- Serve food and beverages in a professional, courteous, and timely manner
- Monitor guests’ dining experience and ensure they are satisfied with food and service
- Handle any customer complaints with professionalism and escalate when necessary
- Ensure tables are clean, properly set, and presentable at all times
- Collaborate with kitchen and bar staff to ensure accurate and timely service
- Maintain hygiene and safety standards in the service area
- Process payments accurately and issue receipts
- Participate in daily briefings, training sessions, and team meetings as required
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma or Certificate in Food & Beverage Service or Hospitality Management
- Minimum 2 years of experience in a high-end restaurant with fine dining service
- Strong knowledge of continental cuisine and alcoholic beverages (wines, spirits, cocktails)
- Excellent communication and interpersonal skills
- Professional appearance and good grooming standards
- Ability to multitask and remain calm and efficient in a fast-paced environment
- Attention to detail and high level of customer service
- Flexibility to work in shifts, including weekends and holidays
- Fluent in English; knowledge of other languages is a plus
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on
This email address is being protected from spambots. You need JavaScript enabled to view it. - Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.