PHARMACEUTICAL TECHNOLOGIST (WITH SKIN CARE EXPERIENCE)

DUTIES AND RESPONSIBILITIES

Over-the-Counter (OTC) Sales & Customer Service

• Dispense OTC medications and skincare products in compliance with pharmaceutical guidelines.
• Provide professional guidance on product usage, dosage, precautions, and contraindications.
• Recommend appropriate skincare regimens based on customer skin type (oily, dry, combination, sensitive, acne-prone, aging, hyperpigmented, etc.).
• Upsell and cross-sell complementary dermatological and cosmetic products.
• Maintain high standards of customer service and ensure a positive client experience.

Skin Care Consultation & Product Advisory

• Conduct basic skin assessments and identify common skin concerns such as acne, eczema, hyperpigmentation, and sun damage.
• Advise on ingredient efficacy (e.g., retinoids, AHAs/BHAs, niacinamide, hyaluronic acid, SPF formulations).
• Educate customers on proper skincare routines (cleansing, toning, treatment, moisturizing, sun protection).
• Stay updated on emerging skincare trends and new product formulations.

Inventory & Stock Management

• Monitor stock levels and ensure availability of fast-moving skincare and OTC products.
• Check expiry dates and ensure proper storage conditions.
• Coordinate with suppliers for product replenishment.
• Maintain accurate records of sales and inventory movements.

Regulatory & Compliance

• Ensure compliance with Pharmacy and Poisons Board regulations.
• Maintain professional ethical standards in pharmaceutical practice.
• Ensure proper documentation and adherence to safety protocols.

Sales & Performance Reporting

• Track daily and monthly sales targets.
• Prepare reports on product performance and customer demand trends.
• Support promotional campaigns and in-store product activations.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Pharmaceutical Technology (mandatory).
• 2–4 years’ relevant work experience in a retail pharmacy or dermatology-focused environment.
• Strong knowledge of dermatological and cosmeceutical products.
• Strong product knowledge in skincare and OTC pharmaceuticals.
• Excellent communication and interpersonal skills.
• Customer-centric approach with strong sales skills.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.