SENIOR STEERING COORDINATOR (SHIPPING COMPANY)

DUTIES AND RESPONSIBILITIES

Shipment & Allocation Management

• Manage shipment requests and voyage space requests for shipments on the waiting list.
• Monitor and optimize voyage allocation utilization to maximize load factor and revenue.
• Manage customer allocation and bundled allocation utilization to ensure contractual commitments are met.
• Advise on shipment handling strategies during overbooking situations, ensuring revenue optimization and customer satisfaction.
• Submit and manage CA (Capacity Adjustment) requests where required.
• Review routing proposals and recommend adjustments to improve operational and commercial performance.

 Revenue Planning & Forecasting

• Develop and plan annual budget volumes and revenue targets in alignment with trade strategy.
• Provide monthly volume trend analysis with commentary on deviations and opportunities.
• Deliver weekly volume forecasts and capacity outlooks.
• Conduct equipment forecasting to ensure adequate supply aligned with demand.
• Liaise with Trade Management (TM) on revenue and routing optimization initiatives such as:
• GRI (General Rate Increase) opportunities
• Market feedback
• Routing proposals and enhancements

 Performance Monitoring & Analysis

• Review and analyze lost business to identify root causes and corrective actions.
• Track and report customer performance against allocations, contracts, and profitability.
• Conduct PRIA report clean-up (e.g., Negative CL2 and ICL corrections).
• Perform D&D (Demurrage & Detention) analysis and free time reviews; provide recommendations and approvals where applicable.
• Optimize local ancillary charges (e.g., documentation fee, cancellation fee, re-booking fee) to enhance revenue generation.

 Market & Opportunity Analysis

• Analyze and optimize:
• Market segmentation (Long-Term vs Short-Term business)
• Cargo mix
• Equipment utilization (EQ)
• Analyze opportunities updated in CRM and provide guidance to Sales Management on the most profitable and strategic opportunities to pursue.
• Collect and evaluate information on:
• Market trends
• Competitor services and product changes
• Potential customers
• Industry developments
• Provide strategic recommendations based on market intelligence and data insights.

 Stakeholder Management & Communication

• Prepare for and actively participate in APM Calls, presenting volume outlook, risks, and opportunities.
• Conduct weekly alignment meetings with Area Sales to ensure volume targets and market strategies are synchronized.
• Coordinate cross-functionally with Sales, Operations, Finance, and Trade Management to ensure effective execution of commercial strategy.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s degree in Business, Logistics, Supply Chain, Maritime Studies, or related field.
• 3–5 years of experience in shipping, trade management, revenue management, or commercial operations.
• Strong analytical and numerical skills with ability to interpret commercial data.
• Proficiency in CRM systems and Microsoft Excel (advanced level preferred).
• Strong understanding of shipping operations, allocation control, and trade economics.
• Excellent stakeholder management and communication skills.
• Ability to work under pressure and manage competing priorities.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on

recruitment@britesmanagement.com

• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.