OPERATIONS MANAGER (LOGISTICS)

JOB SUMMARY

Our client, a shipping and logistics agent providing import and export solutions, is seeking an experienced Operations Manager with a strong logistics background. The role is responsible for overseeing end-to-end logistics operations, including transportation, warehousing, distribution, and shipment consolidation, ensuring efficiency, cost control, and timely service delivery.

DUTIES AND RESPONSIBILITIES

 End-to-End Operations Management

• Oversee all logistics operations including transportation, warehousing, distribution, and shipment consolidation
• Ensure smooth coordination of all operational activities from cargo receipt to final delivery
• Monitor operational performance and ensure service delivery standards are met

Cargo Consolidation & Transportation Planning

• Plan and manage cargo consolidation to optimize space utilization and reduce operational costs
• Coordinate inbound and outbound shipments to ensure timely processing and dispatch
• Ensure efficient utilization of transport resources and schedules

Warehouse Operations Management

• Supervise warehouse activities including receiving, sorting, storage, consolidation, and dispatch
• Ensure accurate handling and movement of goods within the warehouse
• Maintain proper organization, cleanliness, and operational efficiency in warehouse facilities

Team Leadership & Supervision

• Lead, supervise, and motivate operational staff to achieve productivity targets
• Ensure staff adherence to company procedures, policies, and standards
• Assign duties and monitor performance to ensure accountability and efficiency

Client & Stakeholder Coordination

• Liaise with clients, transport providers, and internal teams to ensure seamless service delivery
• Maintain strong communication to resolve issues and ensure customer satisfaction
• Handle operational queries and ensure timely responses to client concerns

 Inventory & Documentation Control

• Monitor inventory levels and ensure accurate record-keeping of all goods
• Maintain proper tracking systems for inbound and outbound shipments
• Ensure all operational documentation is accurate and up to date

 Reporting & Performance Management

• Prepare and present operational reports and performance insights to management
• Track key operational metrics including efficiency, turnaround time, and cost performance
• Recommend improvements based on operational data and analysis

Compliance & Process Improvement

• Ensure compliance with safety regulations, company policies, and industry standards
• Identify opportunities for process improvement to enhance efficiency and reduce costs
• Ensure adherence to operational best practices across all functions

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in Logistics, Supply Chain Management, Business Administration, or related field
• 3–4 years’ relevant experience in logistics, warehousing, or cargo consolidation
• Proven experience in a supervisory or managerial role is required
• Strong leadership and team management skills
• Excellent planning, coordination, and organizational ability
• Strong problem-solving and decision-making skills
• High attention to detail and operational accuracy
• Ability to work under pressure and meet tight deadlines
• Strong communication and stakeholder management skills

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.