HEAD OF BUSINESS DEVELOPMENT & GROWTH

JOB SUMMARY

The Head of Business Development & Growth is responsible for leading the company’s growth strategy across Marketing, Revenue & Data, and Business Development. The role oversees the complete sales and revenue funnel—from generating and tracking leads to improving conversion, growing revenue, forming strategic partnerships, and expanding the property portfolio.

DUTIES AND RESPONSIBILITIES

Growth Strategy & Planning

• Develop annual and quarterly growth plans aligned with company priorities and

budgets.

• Set and monitor targets for revenue, occupancy, leads, conversions, partnerships, and

portfolio growth.

• Oversee the full sales funnel, from lead generation to conversion and retention.
• Review performance, address gaps, and report forecasts and recommendations to

the CEO.

Marketing & Customer Acquisition

• Set the strategy for brand visibility, lead generation, and customer acquisition.
• Oversee SEO implementation and marketing campaigns.
• Ensure marketing supports bookings, occupancy, client acquisition, and portfolio

growth.

• Monitor campaign performance, lead conversion, and acquisition costs.

 Revenue & Commercial Performance

• Set and monitor revenue, occupancy, ADR, RevPAR, and channel targets.
• Ensure pricing responds to demand, seasonality, and market conditions.
• Review forecasts, booking trends, promotions, and portfolio performance.
• Develop recovery plans for underperforming units and improve portfolio returns.

Business Development, Strategic Partnerships & Market Expansion

• Develop relationships with corporates, NGOs, relocation agencies, property agents,

landlords, developers, and other strategic partners.

• Create strategies to acquire viable properties, clients, new units, and commercial

partnerships.

• Identify opportunities to expand into new locations, property segments, and customer

markets.

• Lead strategic pitches, negotiations, and high-value commercial engagements.
• Set and monitor targets for leads, partnerships, signed agreements, and portfolio

growth.

Client Retention & Revenue Expansion

• Develop strategies for client retention, repeat bookings, referrals, renewals, and

additional revenue.

• Use client feedback and lost opportunities to improve the company’s offering.
• Align the growth departments around shared targets and priorities.
• Address cross-departmental challenges and escalate significant commercial risks to

the CEO.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in Business, Marketing, Sales, Commerce, Hospitality, Real Estate or a related field
• 6 – 8 years’ relevant experience in business development, commercial growth, sales, revenue management or a related field, including leadership responsibility
• Demonstrated ability to manage a sales pipeline, interpret performance data and develop practical growth plans
• Experience in hospitality, property management, real estate or serviced apartments is an advantage
• Proven ability to negotiate, influence stakeholders and support high-value commercial agreements
• Strong leadership, communication, commercial judgement, problem-solving and stakeholder-management skills

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.