MARKETING EXECUTIVE (HOTEL)

 

JOB TITLE

 

MARKETING EXECUTIVE (HOTEL)

NATURE OF JOB FULL TIME
INDUSTRY HOSPITALITY
SALARY KSHS.25,000
JOB LOCATION NGARA

 

DUTIES AND RESPONSIBILITIES

Digital Marketing & Social Media Management

  • Manage and grow the hotel’s social media platforms (Facebook, Instagram, LinkedIn, TikTok, etc.) by creating and scheduling engaging daily content.
  • Plan, execute, and optimize paid digital marketing campaigns to increase website traffic and direct bookings.
  • Monitor and respond to online customer reviews and inquiries on platforms like Google My Business, TripAdvisor, and social media channels to maintain a positive brand image.

 Online Booking Platforms (OTAs) Optimization

  • Manage and update hotel profiles on Online Travel Agencies (OTAs) such as Booking.com, Expedia, and Airbnb to ensure pricing, inventory, descriptions, and imagery are accurate.
  • Implement online promotions and dynamic marketing strategies on booking platforms to maximize occupancy during off-peak periods.

Traditional Marketing & Business Development

  • Identify and pitch to corporate clients, travel agents, and event planners to secure group bookings, conferences, and long-term partnerships.
  • Collaborate on the design and production of physical marketing materials, including brochures, banners, menus, and in-house promotional displays.
  • Maintain strong relationships with existing guests and corporate clients to encourage repeat business and brand loyalty.

Market Intelligence & Reporting

  • Track, analyze, and report on the performance of all marketing campaigns, providing clear insights on return on investment (ROI).
  • Conduct regular market research to stay ahead of hospitality trends, guest preferences, and competitor activities in the Ngara and larger Nairobi area.

 

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Diploma or Degree in Marketing, Sales, Business Administration, Hospitality Management, or a closely related field.
  • 2–4 years of proven experience in hotel, restaurant, or hospitality sales and marketing.
  • Demonstrated experience in both traditional marketing and digital/online marketing.
  • Solid understanding of hospitality sales, customer acquisition strategies, and business development.
  • Direct experience working with online booking platforms (OTAs) and dedicated hospitality marketing systems.

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.