OFFICE ADMIN/SALES & MARKETING EXECUTIVE

DUTIES AND RESPONSIBILITIES

Front Desk and Customer Service

• Serve as the first point of contact for clients and visitors, manage calls and enquiries, coordinate appointments, and maintain a professional reception environment.
• Provide accurate information about available office spaces, memberships, meeting rooms, conference facilities, pricing, and related services.
• Maintain client records, manage bookings, address customer concerns, and ensure a consistently high standard of customer service.

Sales and Business Development

• Generate leads through direct outreach, networking, referrals, online enquiries, and other channels to attract individuals, SMEs, startups, and corporate clients.
• Conduct facility tours, prepare quotations and proposals, follow up on prospects, negotiate within approved guidelines, and close sales.
• Develop and maintain client relationships, identify upselling opportunities, and work towards agreed sales, occupancy, and revenue targets.

Marketing and Brand Promotion

• Implement marketing campaigns to promote coworking spaces, private offices, meeting rooms, conference facilities, and event spaces.
• Manage and support social media platforms, create promotional content, respond to online enquiries, and assist with digital marketing activities.
• Identify promotional opportunities, business partnerships, and corporate networks while monitoring marketing activities and reporting on lead generation and conversions.

Client and Facility Coordination

• Coordinate client visits, meeting room reservations, conference bookings, and facility tours, ensuring spaces are presentable and ready for use.
• Liaise with clients, event organizers, and internal teams to communicate booking requirements and ensure smooth service delivery.
• Maintain accurate sales and booking records, follow up with clients after service delivery, and prepare regular reports on enquiries, bookings, customer feedback, and sales performance.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or bachelor’s degree in Sales and Marketing, Business Administration, Hospitality Management, Public Relations, Communications, or a related field.
• A minimum of three (3) years of relevant work experience in sales, marketing, customer service, hospitality, business development, or a related role.
• Demonstrated experience in a sales-oriented position, preferably with responsibility for lead generation, client acquisition, follow-ups, and closing sales.
• Experience promoting office spaces, meeting rooms, conference facilities, events, hospitality services, or similar offerings.
• Proven ability to engage prospective customers, deliver presentations, negotiate professionally, and convert enquiries into business.
• Experience supporting social media marketing, online promotions, and digital lead generation.
• Experience in coworking spaces, serviced offices, commercial real estate, event management, or hospitality will be an added advantage.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.