SALES REPRESENTATIVE

DUTIES AND RESPONSIBILITIES

Sales Development and Business Growth

• Identify and pursue new sales opportunities to expand the company’s customer base and market share.
• Actively promote and sell the company’s products to existing and prospective customers.
• Develop and implement sales strategies to achieve assigned monthly and quarterly targets.
• Conduct regular market visits to identify potential customers, assess market demand and generate leads.
• Build and maintain a strong sales pipeline through prospecting, networking and referrals.
• Identify opportunities to introduce new products and increase sales within existing accounts.
• Follow up on leads, quotations and prospective customers to convert opportunities into sales.

Customer Relationship Management

• Establish and maintain strong relationships with existing and prospective clients.
• Understand customer needs and recommend appropriate products and solutions.
• Provide accurate product information, demonstrations and guidance to customers.
• Maintain regular communication with clients to encourage repeat business and customer loyalty.
• Handle customer enquiries, complaints and product-related concerns professionally.
• Ensure excellent customer service throughout the sales process.
• Maintain an updated database of customers, sales leads and client interactions.

 Product Knowledge, Marketing and Market Intelligence

• Develop comprehensive knowledge of the company’s products, features, benefits and applications.
• Effectively communicate product value propositions to customers.
• Conduct product presentations and demonstrations where necessary.
• Keep abreast of industry trends, competitor activities, pricing and market developments.
• Gather customer feedback and share market insights with management.
• Support promotional campaigns, product launches, exhibitions and other marketing activities.
• Identify emerging market opportunities within the pharmaceutical, skincare, beauty and dermatology sectors.

Sales Reporting and Performance Management

• Achieve and consistently work towards assigned sales targets and performance objectives.
• Prepare and submit regular sales reports, forecasts and activity updates.
• Monitor sales performance, customer acquisition and revenue generation.
• Follow up on customer orders, deliveries, payments and outstanding accounts.
• Coordinate with internal teams to ensure timely order processing and customer satisfaction.
• Maintain accurate records of sales transactions, customer visits and business opportunities.
• Provide management with feedback on sales performance, challenges and opportunities for improvement.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma/Degree in Sales and Marketing, Business Administration, Commerce or a related field will be an added advantage.
• Minimum of five (5) years’ proven experience in a sales representative or business development role.
• Experience in the pharmaceutical, skincare, beauty, cosmetics or dermatology industry is highly preferred.
• Demonstrated track record of achieving and exceeding sales targets.
• Experience managing customer accounts and developing new business relationships.
• Proficiency in Microsoft Office applications and CRM systems will be an added advantage.
• Excellent verbal and written communication skills.
• Strong negotiation, persuasion and closing skills.
• Excellent interpersonal and relationship management abilities.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted