|
JOB TITLE |
ADMIN ASSISTANT / SOCIAL MEDIA MARKETER |
| NATURE OF JOB | FULL TIME |
| INDUSTRY | |
| SALARY | KSHS.25,000 |
| JOB LOCATION | KILIMANI |
DUTIES AND RESPONSIBILITIES
Customer Service Excellence
- Welcome and assist customers, both in-store and over the phone
- Address inquiries, resolve complaints, and ensure a positive customer experience
- Maintain professional and friendly communication at all times
Administrative Support
- Handle phone calls, emails, and correspondence efficiently
- Keep records organized and update databases regularly
- Support management with daily administrative tasks
Social Media & Marketing
- Develop engaging content for social media platforms, including posts, images, and stories
- Interact with followers, respond to messages and inquiries online
- Monitor social media trends and suggest creative campaigns to increase engagement
- Track and report on social media performance metrics
Inventory & Stock Management
- Conduct regular stock takes and reconcile inventory
- Maintain organized storage and labeling of products
- Assist with ordering and restocking items as needed
- Report discrepancies or low stock levels promptly
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma in a related Business field (Business Administration, Marketing, or similar)
- 3–5 years’ experience working in a retail environment
- Strong understanding of social media platforms (Facebook, Instagram, WhatsApp, TikTok)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in administrative tasks
- Creative mindset for social media content
- Customer-focused attitude with problem-solving abilities
- Ability to work independently and as part of a team
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
