BARISTA

DUTIES AND RESPONSIBILITIES

Coffee & Beverage Preparation

• Prepare a wide range of coffee beverages including espresso, cappuccino, latte, americano, and specialty drinks to established recipes and standards
• Calibrate grinders and espresso machines to ensure optimal extraction and flavor consistency
• Texture and steam milk correctly for different beverages, ensuring proper temperature and microfoam quality
• Maintain consistency in taste, presentation, and portioning across all drinks served
• Experiment within guidelines to enhance beverage quality and presentation where appropriate

Customer Service & Experience

• Greet customers warmly and create a friendly, welcoming atmosphere
• Take customer orders accurately and provide knowledgeable recommendations based on preferences
• Educate customers on coffee origins, brewing methods, and menu offerings when appropriate
• Handle customer feedback and complaints professionally, ensuring prompt resolution
• Build rapport with regular customers to enhance loyalty and repeat business

Equipment Handling & Maintenance

• Operate espresso machines, grinders, blenders, and other café equipment safely and efficiently
• Perform routine cleaning and maintenance of machines to ensure optimal performance
• Identify and report equipment malfunctions promptly

Hygiene, Safety & Cleanliness

• Maintain a clean, organized, and hygienic workstation at all times
• Adhere strictly to food safety, health, and sanitation standards
• Ensure all utensils, equipment, and surfaces are properly cleaned and sanitized

Stock & Inventory Control

• Monitor stock levels of coffee beans, milk, syrups, and other supplies
• Report shortages and assist in stock-taking and inventory management
• Minimize wastage through proper handling and storage of ingredients

Operational Support

• Assist with opening and closing procedures, including setup and breakdown of the coffee station
• Work collaboratively with other staff to ensure smooth service flow
• Support other areas of service during peak hours when required
• Handle billing and POS transactions accurately where necessary

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Certificate or Diploma in Food & Beverage or Barista Training
• Minimum of 2 years’ experience as a barista in a café or restaurant
• Strong technical skills in espresso preparation and machine handling
• Good understanding of coffee beans, roast profiles, and brewing techniques
• Excellent communication and interpersonal skills
• Well-groomed, professional, and detail-oriented
• Ability to multitask and perform under pressure
• Must have a ready passport. The client will cover for all logistics and recruitment fee

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.