CARETAKER

DUTIES AND RESPONSIBILITIES

Property Oversight & General Upkeep

• Conduct regular inspections of buildings, grounds, and shared areas to ensure cleanliness, orderliness, and that all systems are functioning correctly.
• Ensure proper waste disposal and cleanliness of dustbins, corridors, staircases, driveways, and common areas.
• Promptly address hazards or risks such as broken fixtures, slippery surfaces, or exposed wiring.

Routine Maintenance & Repairs

• Undertake basic maintenance tasks such as replacing bulbs, unclogging drainage, minor painting, plumbing, and patchwork.
• Monitor the condition of equipment like water pumps, electric fences, intercoms, generators, and solar systems.
• Liaise with qualified technicians for major repairs and oversee the completion of outsourced maintenance work.

Tenant Support & Engagement

• Act as the first point of contact for residents or tenants, addressing concerns, logging complaints, and facilitating quick resolution.
• Assist tenants with move-ins and move-outs, including access to premises and guiding them on property rules and utility setups.
• Maintain a friendly yet professional relationship with tenants, promoting good community relations.

Security Monitoring & Incident Reporting

• Monitor access to the property, ensuring visitors and service providers are logged and vetted before entry.
• Work closely with security guards to enforce access control, perimeter security, and property patrols.
• Respond to emergencies such as fire, break-ins, or floods, and document all incidents thoroughly.

Supervision of Vendors and Contractors

• Schedule and supervise daily work of service providers including cleaners, fumigators, landscapers, garbage collectors, and plumbers.
• Ensure all work is completed as per set standards and within agreed timelines.
• Report vendor issues to the Property Manager and recommend necessary changes or improvements.

Utilities & Inventory Monitoring

• Record and submit periodic meter readings for electricity, water, and gas, and monitor for abnormal usage.
• Ensure water tanks are filled and functional, and pump schedules are followed properly.
• Manage and track inventory of cleaning materials, light fixtures, and basic tools, ensuring nothing is misused or missing.

Health, Safety & Compliance

• Ensure that fire extinguishers, smoke alarms, emergency exits, and other safety installations are present and functional.
• Report safety violations, hazards, or non-compliance with property rules.
• Facilitate pest control measures and oversee sanitation procedures.

Administrative Reporting

• Maintain logs of repairs, service requests, incidents, and visitor records.
• Submit weekly or monthly reports on property conditions, issues addressed, and pending tasks.
• Assist in implementing property notices, rule enforcement, and coordination of community meetings or updates.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Minimum 4 years’ experience in a similar role within a reputable real estate or property management company
• Good knowledge of general maintenance procedures and systems
• Strong interpersonal and communication skills
• Reliable, honest, and capable of working independently with minimal supervision
• Basic technical skills in plumbing, electricals, or HVAC systems are an added advantage
• Ability to handle emergency situations calmly and efficiently
• Must reside within or near Nairobi and be available on-call when required

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.