|
JOB TITLE |
HOUSEKEEPING SUPERVISOR |
| NATURE OF JOB | FULL TIME |
| INDUSTRY | HOSPITALITY |
| SALARY | KSHS.30,000-35,000 |
| JOB LOCATION | THIKA ROAD |
DUTIES AND RESPONSIBILITIES
Housekeeping Operations
- Supervise and coordinate daily housekeeping activities to ensure efficient operations.
- Assign duties and work schedules to housekeeping staff.
- Monitor staff performance and ensure tasks are completed to the required standards.
- Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness and presentation standards are maintained.
Team Leadership & Supervision
- Train, mentor, and support housekeeping attendants and cleaners.
- Ensure staff adhere to hotel policies, procedures, and safety standards.
- Monitor attendance, punctuality, and productivity of housekeeping personnel.
- Assist in resolving staff concerns and operational challenges.
Quality Control
- Maintain high standards of cleanliness, hygiene, and guest comfort.
- Identify areas requiring improvement and implement corrective actions.
- Handle guest requests and housekeeping-related complaints promptly and professionally.
- Ensure all housekeeping equipment and supplies are used and maintained properly.
Inventory & Administration
- Monitor housekeeping supplies, linen, and cleaning materials inventory.
- Report shortages, damages, and maintenance issues to the relevant departments.
- Maintain housekeeping records, inspection reports, and staff schedules.
- Support the implementation of housekeeping procedures and quality assurance initiatives.
Health & Safety
- Ensure compliance with health, safety, and sanitation regulations.
- Promote safe handling and storage of cleaning chemicals and equipment.
- Maintain a safe working environment for housekeeping staff and guests.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma in Hospitality Management or a related field.
- Minimum of 2 years’ supervisory experience in housekeeping within a hotel environment.
- Strong knowledge of housekeeping procedures, cleaning standards, and hotel operations.
- Experience in staff supervision, scheduling, and performance management.
- Proficiency in record keeping and report preparation.
- Strong leadership and team management skills.
- Excellent attention to detail.
- Good communication and interpersonal skills.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
