MEDICAL SALES REPRESENTATIVE

DUTIES AND RESPONSIBILITIES

Sales and Promotion of Pharmaceutical Products

• Actively promote the company’s pharmaceutical products to healthcare professionals including doctors, pharmacists, clinical officers, and other medical staff.
• Conduct product presentations in clinics, hospitals, and pharmacies to educate healthcare professionals on the benefits, usage, dosage, and safety of the company’s products.

Customer Relationship Management

• Develop and maintain strong, trust-based relationships with key healthcare providers to ensure brand loyalty and repeat purchases.
• Regularly follow up with customers to ensure satisfaction, provide after-sales support, and address any concerns or feedback.
• Serve as the main point of contact between the company and clients in the Mt. Kenya region, ensuring consistent communication and support.

Territory Management and Route Planning

• Strategically plan daily, weekly, and monthly routes within the Mt. Kenya region to maximize customer visits and territory coverage.
• Identify and prioritize high-potential clients and underserved areas to expand market reach.
• Maintain a detailed database of all clients, contact history, and future visit plans using CRM tools or internal reporting systems.

Market Intelligence and Competitor Analysis

• Gather and report information on market trends, competitor products, pricing strategies, promotional activities, and customer preferences.
• Provide actionable insights and recommendations to management based on market research and competitor activity in the region.

 Product Knowledge and Training

• Stay up to date with all product knowledge including ingredients, indications, contraindications, side effects, and regulatory status.
• Effectively communicate complex medical and technical information in a clear and relatable manner to both medical and non-medical audiences.

Sales Reporting and Documentation

• Maintain accurate and timely records of sales activities, orders, calls, expenses, and customer interactions.
• Prepare and submit daily/weekly/monthly reports to the Sales Manager detailing progress against sales targets, challenges, and plans for improvement.
• Ensure all documentation complies with internal policies and industry regulations.

Achievement of Sales Targets and KPIs

• Consistently meet or exceed monthly, quarterly, and annual sales targets as assigned by the management.
• Track individual performance metrics and adjust strategies proactively to ensure targets are met.
• Participate in performance reviews and goal-setting sessions with the Regional Sales Manager.

Participation in Product Launches and Events

• Assist in the coordination and execution of new product launches within the region.
• Represent the company at industry trade shows, exhibitions, community health outreach programs, and other public events.
• Engage attendees with product demonstrations, distribute marketing materials, and collect leads for follow-up.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in a related field
• Minimum of 2 years’ experience in pharmaceutical or medical sales
• Strong interpersonal and communication skills
• Proven sales and negotiation ability
• Ability to work independently and manage time effectively
• Good understanding of the pharmaceutical industry and medical terminology
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.