MOTORBIKE DELIVERY RIDER

DUTIES AND RESPONSIBILITIES

Delivery Operations

• Collect, transport, and deliver products safely and on time to designated customer locations.
• Verify delivery orders and ensure the correct items are dispatched and delivered.
• Obtain customer signatures or proof of delivery where required.
• Plan efficient delivery routes to minimize delays and optimize fuel usage.
• Handle products with care to prevent damage during transportation.

Motorcycle Care & Maintenance

• Conduct daily inspections of the assigned motorcycle before and after use.
• Ensure the motorcycle is clean, roadworthy, and properly maintained.
• Report mechanical faults, accidents, or maintenance needs promptly.
• Monitor fuel levels and maintain service schedules.

Compliance & Safety

• Adhere to all traffic laws, road safety regulations, and company policies.
• Ride responsibly to ensure personal safety and the safety of other road users.
• Keep all required licenses, insurance, and motorcycle documentation valid and available.

Customer Service

• Maintain a professional and courteous attitude when interacting with customers.
• Resolve minor delivery issues professionally and escalate complex concerns when necessary.
• Represent the company positively during all customer interactions.

Record Keeping

• Maintain accurate delivery logs and route records.
• Report completed deliveries, failed deliveries, delays, or incidents promptly.
• Ensure accountability for products and company property during deliveries.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Minimum of 3 years’ experience as a Motorbike Delivery Rider.
• Valid motorcycle riding license with a clean driving/riding record.
• Certificate in defensive riding is an added advantage.
• Minimum of a KCSE certificate is preferred.
• Excellent knowledge of Nairobi CBD and surrounding routes.
• Strong navigation and route planning skills.
• High level of responsibility, honesty, and integrity.
• Punctual and dependable with good time management skills.
• Good customer service and communication skills.
• Ability to care for and maintain the assigned motorcycle.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.