PERFUME SALES SUPERVISOR

DUTIES AND RESPONSIBILITIES

 Sales Leadership & Target Achievement

• Drive the team to meet and exceed daily, weekly, and monthly sales targets.
• Monitor individual and team performance, ensuring accountability for results.
• Promote upselling and cross-selling to maximize revenue.

Team Supervision & Development

• Supervise daily activities and coordinate staff schedules effectively.
• Train and coach team members on product knowledge and sales techniques.
• Motivate staff through regular briefings and performance feedback.

 Customer Experience Management

• Deliver exceptional, personalized customer service at all times.
• Handle customer inquiries and complaints professionally and promptly.
• Build strong customer relationships to encourage repeat business.

Product Knowledge & Brand Representation

• Maintain strong knowledge of perfume products, fragrance notes, and brands.
• Ensure team members communicate product benefits clearly to customers.
• Uphold a professional image aligned with brand standards.

Inventory & Merchandising Management

• Monitor stock levels and ensure timely replenishment of products.
• Maintain attractive and organized product displays.
• Conduct regular stock checks and report discrepancies.

Reporting & Performance Analysis

• Prepare and submit regular sales and performance reports.
• Analyze sales trends and identify opportunities for improvement.
• Track key KPIs and provide feedback to management.

 Promotions & Marketing Execution

• Implement in-store promotions and marketing campaigns effectively.
• Encourage active promotion of offers and new products.
• Support customer engagement activities such as product sampling.

Operational Excellence & Compliance

• Ensure adherence to company policies and procedures.
• Oversee smooth daily store operations, including opening and closing.
• Maintain high standards of cleanliness, safety, and professionalism.

Personal Sales Contribution

• Lead by example through strong personal sales performance.
• Maintain a smart, well-groomed, and confident appearance.
• Build and manage a loyal customer base.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Sales, Marketing, Business Administration, or a related field.
• Proven experience in perfume, cosmetics, or beauty product sales.
• Previous supervisory or team leadership experience is an added advantage.
• Strong customer service and interpersonal skills.
• Ability to meet and exceed sales targets consistently.
• Excellent communication and persuasion skills.
• Strong organizational and leadership abilities.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.