JOB TITLE

 

TOURS CONSULTANT

NATURE OF JOB FULL TIME
INDUSTRY TRAVEL & TOURISM INDUSTRY
SALARY KSHS.50,000
JOB LOCATION MATASIA NGONG

 

DUTIES AND RESPONSIBILITIES

Tour Design & Itinerary Planning

  • Design customized local and international tour packages based on client requirements and budgets.
  • Develop detailed multi-destination itineraries including flights, accommodation, transfers, excursions, and activities.
  • Research new destinations, attractions, and experiences to enhance product offerings.
  • Ensure all itineraries are well-structured, accurate, and client-ready.

Costing & Pricing

  • Prepare accurate and competitive tour costings covering hotels, transport, flights, park fees, excursions, and DMC services.
  • Negotiate rates with suppliers to ensure profitability while maintaining service quality.
  • Analyze margins and ensure packages meet company revenue targets.
  • Update pricing structures in response to seasonal or supplier changes.

 Supplier & Partner Management

  • Liaise with hotels, airlines, transport providers, tour guides, and Destination Management Companies (DMCs).
  • Build and maintain strong supplier relationships.
  • Evaluate supplier performance and service delivery standards.

Client Service & Sales Support

  • Respond promptly to inquiries via phone, email, and walk-ins.
  • Provide professional advice on destinations, visa requirements, travel insurance, and travel regulations.
  • Convert inquiries into confirmed bookings through effective follow-up.
  • Handle booking confirmations, amendments, cancellations, and post-travel feedback.

Documentation & Administration

  • Prepare quotations, invoices, travel vouchers, and confirmation documents.
  • Maintain accurate booking records and financial documentation.
  • Ensure compliance with company procedures and travel regulations.
  • Assist in preparing reports on bookings, revenue, and sales performance

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Diploma or Degree in Tourism Management or a related field.
  • Minimum of 4 years’ experience in international and local travel.
  • Proven experience in a travel agency or travel management company.
  • Demonstrated expertise in tour design, costing, and multi-destination itinerary planning.
  • Strong understanding of global and regional travel destinations.
  • Strong analytical and costing skills
  • Excellent negotiation and supplier management abilities
  • High attention to detail and accuracy
  • Strong organizational and time management skills

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on

recruitment@britesmanagement.com

  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.