CLOTHES SHOP ATTENDANT

 

JOB TITLE

 

CLOTHES SHOP ATTENDANT

NATURE OF JOB FULL TIME
INDUSTRY RETAIL
SALARY KSHS.15,000
JOB LOCATION EASTLEIGH NAIROBI

 

DUTIES AND RESPONSIBILITIES

Customer Service and Sales

  • Welcome customers, understand their needs, and provide friendly, professional assistance when selecting clothes.
  • Promote products, recommend suitable outfits, and actively upsell to increase sales.
  • Handle customer inquiries, complaints, and feedback while building lasting customer relationships.

Shop Operations and Merchandising

  • Ensure clothes are properly arranged, displayed, labelled, and neatly organized.
  • Monitor stock levels, receive new stock, and assist in regular stocktaking.
  • Maintain shop cleanliness, proper presentation, and general orderliness.

 Social Media and Online Sales

  • Promote shop products through Instagram, Facebook, TikTok, and WhatsApp.
  • Take attractive product photos and videos and create engaging promotional content.
  • Respond to online inquiries, follow up with potential customers, and convert inquiries into sales.

Cash Handling and Accountability

  • Receive and process customer payments through cash, M-Pesa, and other approved payment methods.
  • Accurately record daily sales, issue receipts, and maintain proper transaction records.
  • Reconcile daily sales and ensure accountability for all cash and shop merchandise.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Minimum of a Form Four (KCSE) certificate.
  • At least 6 months of experience in retail sales or clothes shop operations.
  • Good customer care and communication skills.
  • Conversant with social media platforms such as Instagram, Facebook, TikTok, and WhatsApp.
  • Basic knowledge of online marketing and product promotion.
  • Honest, trustworthy, and responsible.
  • Well-organized, presentable, and attentive to detail.
  • Ability to work in a busy retail environment.
  • Good interpersonal and selling skills.

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.