JOB TITLE

 

DELIVERY RIDER

NATURE OF JOB FULL TIME
INDUSTRY HOSPITALITY
SALARY NEGOTIABLE
JOB LOCATION KIAMBU (KIRIGITI)

 

DUTIES AND RESPONSIBILITIES

Delivery Operations & Timeliness

  • Safely transport orders from the kitchen to customers in Kirigiti and surrounding Kiambu routes in a timely and efficient manner.
  • Utilize efficient route planning and strong knowledge of local shortcuts/traffic patterns to minimize delivery times and optimize fuel efficiency.
  • Double-check orders prior to departure to ensure all items, sides, beverages, and receipts are correct and properly packaged.

Customer Service & Brand Representation

  • Serve as a positive brand ambassador by providing polite, professional, and friendly service upon delivery.
  • Consistently reflect the restaurant’s values, hygiene standards, and culture during all interactions with customers and team members.
  • Politely handle basic customer queries on site and promptly report any order discrepancies or issues to the supervisor.

Vehicle Safety & Maintenance

  • Operate the motorbike safely at all times, strictly adhering to all traffic rules, speed limits, and safety regulations.
  • Conduct routine daily checks on the motorcycle (brakes, tires, oil levels, lights, and fuel) before starting shifts.
  • Keep the motorcycle and delivery top-box clean, hygienic, and well-maintained. Report any mechanical faults immediately.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Valid Class A/A2 Riding License with a clean riding record (no major traffic violations).
  • Valid National ID and updated Good Conduct Certificate (or willing to provide one).
  • Prior experience in food delivery, quick-service restaurant (QSR) delivery, or courier services is a strong added advantage.
  • Excellent, hands-on knowledge of Kirigiti, Kiambu Town, and adjacent surrounding neighborhoods.
  • Ability to use GPS navigation apps, WhatsApp, and digital delivery/payment tools efficiently.

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.