FIELD SALES REPRESENTATIVE (ISUZU PARTS)

DUTIES AND RESPONSIBILITIES

Sales & Customer Service

• Promote and sell Isuzu genuine parts, accessories, and vehicle servicing solutions to both existing and potential customers.
• Provide expert advice on Isuzu parts and service offerings, helping customers select the right components and maintenance packages for their vehicles.
• Handle al customer inquiries—face-to-face, online, or via phone—promptly and professionally.

Relationship Building

• Develop and maintain strong, long-term customer relationships through personalized service.
• Identify customer needs proactively, offering tailored parts and service packages.
• Provide after-sales support, address issues, and follow up to ensure customer satisfaction.

Sales Targets & Reporting

• Meet, or exceed monthly and quarterly sales targets for both parts and service packages.
• Prepare and maintain detailed sales reports, tracking performance against targets.
• Upsell additional services, accessories, and related parts to enhance customer experience and vehicle

Product Knowledge & Training

• Stay updated on Isuzu’s product and service offerings, technical updates, and industry trends.
• Participate in ongoing training sessions to improve sales techniques and ensure compliance with brand standards.

Customer Retention & Support

• Manage customer returns and part/service-related issues in accordance with Isuzu’s policies.
• Promote loyalty programs, service packages, and incentives to drive repeat business and long-term customer retention

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Automotive Engineering, Business, or a related field preferred.
• Minimum 1–2 years of experience in automotive parts or service sales.
• Prior experience with Isuzu vehicles, parts, or service offerings is a mandatory requirement
• Proven sales experience in the automotive or parts/service industry.
• Strong technical knowledge of vehicle parts, servicing procedures, and automotive systems.
• Excellent communication and interpersonal skills with a customer-centric approach. * Strong organizational and time management skills to handle multiple customer requests efficiently.
• Team player with the ability to also work independently.
• Familiarity with inventory and service management systems is an added advantage.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.