JUNIOR SALES EXECUTIVE – FURNITURE

DUTIES AND RESPONSIBILITIES

Sales & Business Development

• Identify and pursue new sales opportunities through prospecting, networking, referrals, cold calling, and walk-in customer engagement.
• Meet and exceed individual monthly, quarterly, and annual sales targets.
• Prepare quotations, proposals, negotiate pricing within approved guidelines, and successfully close sales.
• Identify opportunities for cross-selling and upselling complementary furniture products and accessories.
• Proactively follow up on quotations, leads, dormant prospects, and previous customers to maximize sales opportunities.

Customer Relationship Management

• Build and maintain strong relationships with new and existing customers to encourage repeat business and referrals.
• Engage customers to understand their needs, budgets, preferences, and space requirements, recommending appropriate furniture solutions.
• Provide exceptional customer service throughout the entire sales journey, from initial inquiry to post-sale support.
• Address customer concerns and complaints promptly, ensuring timely resolution and a positive customer experience.

Product Knowledge & Consultation

• Conduct professional product presentations and showroom tours, highlighting product features, quality, functionality, and design benefits.
• Maintain comprehensive knowledge of the company’s product range, furniture materials, finishes, and customization options.
• Keep up to date with interior design trends, furniture innovations, market developments, and competitor offerings to provide informed recommendations.

Order & Sales Administration

• Manage the complete sales process from lead generation to order confirmation, payment follow-up, delivery coordination, and after-sales support.
• Liaise with the operations, procurement, logistics, and installation teams to ensure accurate order processing and timely deliveries.
• Maintain accurate customer records, sales activities, and opportunity pipelines within the company’s CRM or sales management system.
• Prepare and submit daily, weekly, and monthly sales reports, forecasts, and market intelligence.

Marketing & Brand Representation

• Participate in exhibitions, trade shows, promotional events, showroom campaigns, and networking activities to generate new business opportunities.
• Ensure showroom displays and merchandising standards are maintained to enhance the customer shopping experience.
• Represent the company professionally at all customer interactions and industry events.

Performance & Compliance

• Consistently achieve assigned sales targets and key performance indicators.
• Adhere to company policies, procedures, pricing guidelines, and ethical sales practices.
• Contribute to continuous improvement initiatives by providing market feedback and customer insights to management.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Bachelor’s Degree in Sales & Marketing, Business Administration, or a related field.
• 2–3 years of proven sales experience in furniture sales or a related industry.
• A background or knowledge in interior design will be an added advantage.
• Experience working with residential and commercial clients is desirable.
• Excellent communication, negotiation, and interpersonal skills.
• Strong customer service and relationship management abilities.
• Good presentation and selling skills.
• Ability to identify customer needs and recommend suitable solutions.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.