SALES AND ADMINISTRATIVE ASSISTANT

DUTIES AND RESPONSIBILITIES

• Attend to walk-in customers promptly and courteously at the branch office and direct visitors to the relevant departments.
• Receive and direct telephone calls, emails, and other communications professionally.
• Uphold the company image through professionalism and proper presentation of products displayed at the branch office.
• Follow up on all customer enquiries received at the branch office to convert them into sales.
• Conduct post-sale follow-ups to ensure customer satisfaction and obtain feedback.
• Market company products through cold calling, prospecting, negotiation, and closing sales.
• Organize and maintain product displays within the branch office, ensuring cleanliness, order, and visibility.
• Take responsibility for day-to-day branch office operations and coordination.
• Manage branch stock, including receiving, issuing, tracking, and updating stock records.
• Monitor stock levels and coordinate timely replenishment.
• Receive machines and equipment sold by the company for repair and issue job cards to customers.
• Hand over machines and equipment to technical personnel and track repair progress.
• Notify customers when machines or equipment are ready for collection.
• Ensure all service and maintenance charges are fully paid before releasing machines or equipment.
• Perform cashiering duties, ensuring accurate transaction entry and invoicing
• Prepare correspondence and administrative documentation as required.
• Perform any other duties assigned by management from time to time.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in Business Administration, Sales & Marketing, Customer Service, or a related field.
• Minimum 2–3 years’ experience in sales, administration, customer service, or branch operations.
• Experience in ICT equipment or technical products will be an added advantage.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.