SALES & DELIVERY RIDER

DUTIES AND RESPONSIBILITIES

Delivery & Route Management

• Make timely and accurate deliveries to customers while ensuring products are handled safely and securely.
• Plan and follow efficient delivery routes while adhering to traffic laws and company safety procedures.
• Maintain proper delivery records and promptly communicate any delays, failed deliveries, or route-related challenges.

Sales & Customer Engagement

• Engage customers professionally during deliveries, understand their needs, and identify opportunities to promote relevant products.
• Support sales activities by sharing product information, promotions, and offers with customers where appropriate.
• Build positive customer relationships and encourage repeat business through excellent service and professional conduct.

Cash & Order Management

• Collect payments from customers where required and accurately account for all cash or other approved payment methods.
• Confirm orders, delivery details, quantities, and customer information before completing deliveries.
• Report payment discrepancies, damaged products, incorrect orders, or other issues to the relevant supervisor promptly.

Motorcycle & Operational Compliance

• Maintain the motorcycle in good working condition and report servicing, repairs, or mechanical issues promptly.
• Ensure all required riding and motorcycle documentation remains valid and comply with road safety regulations.
• Maintain professional appearance, punctuality, and responsible use of company property at all times.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Must possess a valid motorcycle riding licence.
• At least 1 year of experience in delivery, sales, retail, or a related customer-facing roleis preferred.
• Previous experience combining delivery and customer engagement is an added advantage.
• Good communication and interpersonal skills.
• Strong customer service and basic selling skills.
• Good knowledge of Nairobi routes and ability to navigate efficiently.
• Good time-management and organizational skills.
• Ability to handle cash and maintain basic delivery records.
• Ability to work independently and meet delivery and sales expectations.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.