SALES MANAGER

DUTIES AND RESPONSIBILITIES

Sales Development and Business Growth

• Identify, pursue and develop new business opportunities to expand the company’s market presence.
• Proactively generate leads through networking, referrals, cold calling, market visits and other business development initiatives.
• Develop and implement effective sales strategies to drive revenue growth.
• Identify potential corporate clients, businesses, institutions, organizations and individual customers requiring printing and branding solutions.
• Promote the company’s products and services, including printing, signage, corporate branding, promotional materials and related solutions.
• Prepare quotations, proposals and sales presentations tailored to prospective clients.
• Negotiate pricing and commercial terms while ensuring profitability.
• Build a strong sales pipeline and convert prospective customers into active accounts.

 Client Relationship Management

• Establish and maintain strong relationships with existing and prospective clients.
• Understand client requirements and recommend appropriate printing and branding solutions.
• Serve as a key point of contact for client enquiries, quotations and sales negotiations.
• Conduct client visits, presentations and follow-ups to strengthen business relationships.
• Ensure timely communication and professional handling of customer requests and concerns.
• Maintain regular contact with existing clients to encourage repeat business and referrals.
• Identify opportunities to upsell and cross-sell additional products and services.
• Work closely with production and operations teams to ensure client expectations are met.

Product Promotion and Market Development

• Develop a strong understanding of the company’s printing and branding products, services and capabilities.
• Actively market the company’s solutions to businesses, corporate organizations, schools, events companies and other potential customers.
• Identify emerging market trends, customer needs and competitor activities.
• Recommend promotional initiatives and sales approaches to improve market penetration.
• Represent the company at networking events, exhibitions, client meetings and other business engagements.
• Gather market intelligence and customer feedback to support product and service improvements.
• Identify opportunities for strategic partnerships and long-term business relationships.

Sales Performance, Reporting and Coordination

• Achieve and consistently work towards assigned monthly and quarterly sales targets.
• Prepare and submit regular sales reports, forecasts and business development updates.
• Monitor sales performance, lead conversion rates and revenue generation.
• Maintain accurate records of prospective clients, customer interactions, quotations and sales transactions.
• Follow up on outstanding quotations, pending orders and prospective business opportunities.
• Coordinate with production, finance and operations teams to ensure smooth order processing and delivery.
• Monitor customer satisfaction and address sales-related issues promptly.
• Provide management with regular updates on market opportunities, sales challenges and recommendations for improvement.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma/Degree in Sales and Marketing, Business Administration, Commerce or a related field will be an added advantage.
• Minimum of five (5) years’ proven experience in sales, business development or account management.
• Experience in the printing and branding industry will be highly preferred.
• Demonstrated track record of achieving and exceeding sales targets.
• Experience selling to corporate clients and managing business accounts will be an added advantage.
• Good understanding of sales processes, lead generation, client acquisition and negotiation.
• Proficiency in Microsoft Office applications and CRM systems will be an added advantage.
• Must be above 30 years of age.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.