SECURITY RIDER – ALARM RESPONSE (10 POSITIONS)

DUTIES AND RESPONSIBILITIES

 Alarm Response

• Respond promptly to alarm activations dispatched by the control room and proceed to the client’s premises within the expected response time.
• Assess the situation on arrival and verify whether the alarm activation is genuine, accidental, or a system fault.
• Take immediate action to secure the premises and escalate incidents to supervisors or authorities where necessary.

Site Inspection and Security Checks

• Conduct thorough inspections of doors, windows, gates, and perimeter areas to detect signs of intrusion or tampering.
• Identify potential security threats and ensure the property is safe before leaving the site.
• Provide support and reassurance to clients or occupants when necessary.

 Communication and Coordination

• Maintain constant communication with the control room during alarm response operations.
• Provide timely updates on arrival, findings, and actions taken.
• Coordinate with fellow response teams, supervisors, and emergency services when required.

 Incident Reporting

• Prepare clear and accurate incident reports after every alarm response.
• Record observations, actions taken, and outcomes of each response.
• Submit reports in accordance with company reporting procedures.

Patrol and Security Monitoring

• Conduct routine patrols of assigned locations to deter criminal activity.
• Monitor surrounding areas for suspicious behavior or security risks.
• Report unusual activities or security concerns to supervisors immediately.

Motorcycle and Equipment Management

• Safely operate and maintain the assigned company motorcycle at all times.
• Conduct basic daily checks to ensure the motorcycle is in good working condition.
• Safeguard all company-issued equipment including communication devices.

Client Service and Professional Conduct

• Interact with clients and members of the public professionally and respectfully.
• Represent the company positively through discipline, punctuality, and reliability.
• Maintain confidentiality regarding client information and security operations.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Valid motorcycle riding license (Class A) and proven riding experience.
• Prior experience in security services, alarm response, or emergency response is an added advantage.
• Must be physically fit and capable of working long shifts, including nights and weekends.
• Good communication and reporting skills in English and/or Kiswahili.
• Strong situational awareness and problem-solving skills.
• Ability to remain calm and professional in high-pressure situations.
• Clean disciplinary and criminal record.
• Knowledge of Nairobi roads and locations is an added advantage.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on

recruitment@britesmanagement.com

• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.