SENIOR TRAVEL CONSULTANT

DUTIES AND RESPONSIBILITIES

Client Relationship Management

• Serve as the primary point of contact for both corporate and leisure clients.
• Build long-term relationships by understanding client preferences, travel goals, and budgets.
• Advise clients on travel policies, visa requirements, travel insurance, and destination options.

Travel Planning & Booking

• Design customized travel itineraries including flights, accommodation, transfers, and activities.
• Utilize CRM systems, GDS (Global Distribution Systems), B2B booking tools, and travel engines for accurate reservations.
• Ensure seamless coordination for complex corporate travel including multi-leg trips, conferences, and international assignments.

Industry Research & Advisory

• Stay updated with global travel trends, airline policies, hotel promotions, visa regulations, and emerging destinations.
• Provide clients with insights on cost-effective travel solutions, seasonal promotions, and loyalty programs.

Documentation & Compliance

• Prepare and review travel documents including e-tickets, visa paperwork, and itineraries.
• Ensure compliance with corporate travel policies, local regulations, and safety requirements.

Problem Solving & Crisis Management

• Handle unexpected travel disruptions such as flight cancellations, delays, or emergencies.
• Proactively offer alternative travel arrangements to maintain client satisfaction.
• Coordinate with suppliers, airlines, and partners to resolve issues efficiently.

Team Collaboration & Knowledge Sharing

• Mentor junior travel consultants, sharing expertise and best practices.
• Collaborate with sales, marketing, and operations teams to enhance travel packages.

Performance & Reporting

• Track client bookings, expenditure, and travel trends to provide actionable reports.
• Maintain high levels of accuracy in invoicing, billing, and reporting.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or Diploma in Travel, Tourism, or Hospitality Management.
• Proven experience handling both leisure and corporate travel.
• Familiarity with CRM systems, B2B travel tools, and booking engines.
• Strong understanding of travel industry trends.
• Excellent attention to detail, accuracy, and organizational skills.
• Strong problem-solving skills and the ability to work effectively under pressure.
• Exceptional communication and interpersonal skills.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on

recruitment@britesmanagement.com

• Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted