SOFTWARE COMMERCIAL & OPERATIONS MANAGER

DUTIES AND RESPONSIBILITIES

Commercial Growth & Business Development

• Drive revenue growth by identifying target customers, industries, market opportunities, and new business channels for software and digital solutions.
• Manage the sales pipeline, conversion performance, revenue forecasts, and commercial follow-up while personally leading selected strategic and high-value opportunities.
• Develop opportunities for recurring revenue through software support, maintenance, subscriptions, and ongoing client services.

 Marketing & Sales Operations

• Coordinate marketing campaigns and ensure a consistent flow of qualified leads through digital marketing, partnerships, referrals, and other relevant channels.
• Coordinate Business Development Managers and sales activities, ensuring leads are followed up promptly and opportunities progress through the sales cycle.
• Monitor seasonal demand, market trends, competitor activity, customer needs, and emerging opportunities to inform commercial strategies.

Project & Financial Performance

• Monitor the commercial performance of software projects, including scope, delivery commitments, revenue, costs, profitability, and potential commercial risks.
• Work closely with finance to track invoicing, revenue, project costs, outstanding payments, collections, and overall financial performance.
• Identify commercial gaps, delivery risks, and profitability concerns and work with relevant teams to implement corrective actions.

Operations & Team Coordination

• Coordinate cross-functional teams across business development, marketing, finance, client service, and software development to ensure commercial priorities are delivered effectively.
• Establish clear priorities, monitor important tasks and commitments, and maintain accountability across teams and projects.
• Prepare concise performance reports covering sales, revenue, pipeline, project performance, collections, and key business priorities, with practical recommendations for improvement.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in Business Administration, Marketing, Commerce, Management, Information Technology, or a related field.
• Approximately 2–4 years of relevant B2B commercial, business development, sales, or operations experience; exceptional candidates with relevant transferable experience may also be considered.
• Proven understanding of B2B sales, customer acquisition, sales pipelines, and commercial performance.
• Experience coordinating teams, managing client relationships, and handling multiple priorities.
• Strong numerical and analytical ability, with an understanding of revenue, costs, profitability, and commercial reporting.
• Confidence working with technology products, software solutions, and digital services.
• Previous experience in a software company, technology firm, digital agency, or SaaS environment is an advantage but not mandatory.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.