TOUR SALES EXECUTIVE

JOB SUMMARY

The Tours Sales Executive is responsible for driving tours revenue through structured selling, converting leads into confirmed bookings without compromising margin or operational integrity. This role owns the client relationship and conversion, not pricing construction or tour execution.

DUTIES AND RESPONSIBILITIES

Lead Management & Sales Conversion

• Receive and qualify tour enquiries (FIT, leisure, groups) from the various sales channels i.e. email,
• WhatsApp, phone etc.
• Understand client objectives, budget ranges, and timelines.
• Segment enquiries (retail, corporate group, special interest etc)
• Drive enquiries to quotation stage and follow through to closure

Client Communication & Relationship Ownership

• Act as the single point of contact from enquiry to confirmation
• Present quotations clearly and professionally
• Explain inclusions, exclusions, and assumptions
• Manage expectations — no overpromising

Quotation Coordination (Not Costing)

• Translate client requirements into structured briefs for Product
• Receive priced itineraries from Senior Tour Consultants
• Review quotes for clarity and commercial sense
• Present alternatives where required (without discounting reflexively)

Margin Protection & Pricing Discipline

• Sell within approved pricing frameworks
• Avoid unnecessary discounts or “special favors”
• Escalate pricing exceptions through defined approval matrix – through reporting line i.eTours Manager.
• Understand margin drivers per destination

Sales Follow-Up & Pipeline Management

• Conduct systematic follow-ups
• Manage objections using value, not price cuts
• Maintain accurate CRM records
• Track conversion ratios and booking velocity

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s degree (Business, Marketing, Tourism or related
• Professional sales training is a plus
• Minimum 3–5 years in Tours sales (FIT / leisure / groups) or High-value consultative sales in travel or services
• Experience in a TMC or travel agency preferred
• Proven ability to sell complex, multi-component products Technical
• Strong understanding of Tour structures (FIT vs group)
• Pricing logic (costs, margins, mark-ups)
• Basic destination knowledge (UK, Europe, Middle East, USA)
• Comfortable using CRM systems Email + WhatsApp sales funnels, Structured quotation formats

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.